Privacy Policy

Introduction

TerraBlade Delano Artificial Grass respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a consultation, contact us, or use our services. This may include:

• Name and contact information including address, email, and phone number
• Property information relevant to our services
• Payment and billing information when you purchase our services
• Communications you send to us including emails, phone calls, and messages
• Any other information you choose to provide

We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages visited. This helps us improve our website and understand how visitors use it.

How We Use Your Information

We use the information we collect for various purposes including:

• Providing quotes and scheduling consultations
• Performing artificial grass installation and related services
• Processing payments and managing billing
• Communicating with you about your project, appointments, and service updates
• Improving our services and customer experience
• Sending marketing communications if you have opted in to receive them
• Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business, such as payment processors or scheduling tools
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of others
• With your consent or at your direction
• In connection with a business transfer such as a merger or acquisition

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

You have certain rights regarding your personal information:

• You can request access to the personal information we hold about you
• You can request that we correct or update inaccurate information
• You can request that we delete your personal information, subject to certain exceptions
• You can opt out of receiving marketing communications from us at any time
• You can object to certain processing of your information

To exercise these rights, please contact us using the information provided at the end of this policy. California residents may have additional rights under the California Consumer Privacy Act (CCPA).

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: